July 2026

July 2026

July/August 2026 Newsletter

Issue 26

 

Summer at Birtley Community Pool

The summer holidays are almost here, and we’ve got lots planned to help you make the most of your visit to Birtley Community Pool. Alongside our summer holiday timetable, extra slide sessions and inflatable fun, we’re also sharing updates on how we’ve responded to customer feedback, celebrating another fantastic fundraising achievement by one of our volunteers, and highlighting a few important reminders!

 

Feedback & Suggestions

We always welcome customer feedback and regularly review suggestions to see where improvements can be made. Here’s what we’ve been working on.

Evening Slide Sessions Return This Summer

Many customers asked if we could bring back evening slide sessions, so we’re delighted to announce they’re returning during the summer holidays.

20 July – 9 August

  • Mondays: 8:00pm-9:30pm
  • Wednesdays: 6:00pm-8:00pm

10 August – 30 August

  • Monday to Thursday: 6:00pm-8:00pm

We hope these additional sessions give more families the opportunity to enjoy the slide during the holidays.

 

Specialist and Dedicated Swimming Sessions

We’ve received enquiries about specialist and dedicated swimming sessions for people with hidden disabilities and their carers. While we don’t currently offer dedicated sessions, we’re committed to providing an inclusive and welcoming experience for everyone during our public swims.

If you’re looking for a quieter swim – for example, to support autism, sensory sensitivities, SEND, young children, older adults, or a calmer environment – we recommend visiting Monday to Friday, 8:30am–12:30pm, when the pool is usually at its quietest. During these times, both the baby pool and our 1-metre improver pool are available.

If you would like to discuss any specific needs, please speak to one of our Lead Leisure Attendants (wearing blue shirts). We’ll do our best to support you and can also signpost you to other local pools that offer dedicated specialist sessions if they’re more suitable.

Specialist groups can also hire the pool for private bookings on Friday evenings (after 4pm during school holidays or after 7pm during term time) and Saturdays after 4pm. If you’re interested, we’d be happy to hear from you.

Thank you for your continued feedback. It helps us improve our services and make them as inclusive and accessible as possible for everyone.

 

Nimbus Access Card

Carers for customers who have a Nimbus Access Card are entitled to free admission. The card holder will need to pay the normal price for their swim and the carer/s swim for free.

Apply on www.accesscard.online

 

Become a Trustee

We’re looking for new Trustees to join the charity board — especially individuals with experience in community engagement, volunteer management and / or marketing. If you’re passionate about community projects and want to help shape the future of Birtley Community Pool, we’d love to hear from you!

Email: info@birtleycommunitypool.org.uk

 

Volunteers Needed

Whether you have a few spare hours or can commit to a couple of hours a week, your support will help us continue providing excellent services to the community.

We are currently recruiting for the following volunteer roles:

  • Practical Tasks Volunteers
  • Administration & Reception Volunteers
  • Fundraising & Income Generation Volunteers

If you’d like to get involved, please email us at info@birtleycommunitypool.org.uk

Your time and effort will be invaluable in supporting the pool’s success!

 

We’d Love Your Feedback

Whether you’ve learned to swim, improved your health, met new friends or simply enjoy visiting us each week, we’d love to hear your story.

We’re looking to feature testimonials from our customers across our website, newsletters and social media to help demonstrate the impact our community pool has on local people.

If you’d be happy to share your experience, please complete our online testimonial form.

Thank you for helping us tell the story of our community pool.

 

Enjoy the Sunshine

If you’re planning to relax outside before or after your swim this summer, we’ll have blankets available to borrow from reception.

Feel free to grab one, head onto the grass and enjoy the sunshine while making the most of your visit.

 

Photography Reminder

To help protect the privacy of all our customers, please do not take photographs or videos inside the pool hall and changing village.

We appreciate your understanding and cooperation in helping us provide a safe and welcoming environment for everyone.

 

Paul’s Four Lakes Challenge

Back in May we shared that one of our volunteers, Paul Snaith, had taken on the incredible challenge of swimming four Lake District lakes to raise vital funds for our community-run pool.

We’re delighted to share that Paul has now completed three of the four swims.

After successfully swimming Derwentwater and Coniston Water, Paul completed the challenging 7.6-mile Ullswater end-to-end swim on Sunday 5th July.

The swim had originally been planned for Saturday but was postponed due to strong winds and poor weather conditions. Although the first half of the swim was completed in relatively calm conditions, the weather soon changed, leaving Paul to battle strong winds and choppy waves for the remaining 3.6 miles.

Despite the difficult conditions, Paul completed the full 7.6-mile swim in an incredible 4 hours and 50 minutes.

Paul now has just one final challenge remaining:

  • ✅ Derwentwater
  • ✅ Coniston Water
  • ✅ Ullswater
  • Windermere (September)

We’re incredibly proud of Paul’s determination and commitment to supporting Birtley Community Pool. His challenge perfectly reflects the community spirit that keeps our charity-run pool thriving.

If you’d like to support Paul’s fundraising challenge, every donation, large or small, helps us continue providing affordable swimming and community programmes for local people – https://gofund.me/8a822e77c

 

Timetable Updates

This summer we’ll be running two separate holiday timetables:

Timetable 1: Mon 20th Jul – Sun 9th Aug

Summer Timetable 1

Timetable 2: Mon 10th Aug– Sun 30th Aug

Summer Timetable 2

Slide Sessions

20 July – 9 August

  • Monday-Friday: 8:30am-10:00am
  • Monday: 8:00pm-9:30pm

10 August – 30 August

  • Tuesday & Thursday: 6:00pm-8:00pm

 

Lily Pad Sessions (Improver Pool – under 5s)

20 July – 9 August

  • Tuesday & Thursday: 1:30pm-4:00pm
  • Wednesday: 6:00pm-8:00pm
  • Saturday & Sunday: 9:00am-1:00pm

10 August – 30 August

  • Monday-Friday: 8:30am-11:00am
  • Tuesday & Thursday: 1:30pm-4:00pm
  • Monday & Wednesday: 6:00pm-8:00pm
  • Saturday & Sunday: 9:00am-1:00pm

 

Double Inflatable Sessions (+slide)

  • Mondays, Wednesdays & Fridays – 12:30pm & 2:30pm
  • Saturdays – 1:30pm & 2:45pm
  • Sundays – 1:30pm

 

Classes

  • Aquafit: Tue 12:15/12pm (Main Pool)
  • NEW Aquafit: Tue 7:15pm (Improver Pool)
  • Aquafit: Wed 9am (Main Pool)
  • AquaIntro: Thu 7pm (Improver Pool)

 

 

Summer Updates

Summer Holiday Swim Offer for 16-19 Year Olds

This summer holiday, we’re extending our £3.30 junior swim price to include 16 to 19-year-olds.

Usually available for children aged 4–15, this reduced price will now apply to everyone aged 4–19 throughout the school summer holidays. We hope this encourages more young people to stay active, have fun and enjoy swimming in a safe environment.

Please note that this offer does not apply to Inflatable Fun sessions. Prices for these remain £5.00 for children aged 4–15 and £5.50 for anyone aged 16 and over.

 

Swim Camp

From 20 July to 7 August, Swim City will be running Holiday Swim Camps for up to 80 local children each day. As a result, all three pools will be reserved between 10:00am and 12:00pm, and public swimming will not be available during these times.

Each day begins with swimming lessons at Birtley Community Pool, followed by an hour of fun water activities. The children then enjoy lunch and arts and crafts in a local church hall, with the camp finishing at 2:00pm.

The camps include 65 funded places for eligible children through the Holiday Activities and Food (HAF) programme, delivered in partnership with the local council. There are also 15 paid places available each day at £20 per child.

To book a paid place, visit the Swim City website, select “Book Now”, then choose “Crash Courses” under the Birtley Community Pool section.

If you usually swim between 10:00am and 12:00pm on weekdays, don’t worry!

During these three weeks, there will be additional public swimming sessions available from 4:00pm onwards, as Swim City’s regular swimming lessons finish for the summer holidays on 19th July.

 

Donations

Help Us Make a Splash!

We’re now fundraising for solar panels, and your support can make a big difference! Donations are gratefully received via our GoFundMe page: www.gofundme.com/f/please-help-us-get-solar-panels-for-birtley-community-pool

May 2026

May 2026

May at Birtley Community Pool

Welcome to our May newsletter! With May half-term just around the corner, we’re looking forward to another fun-filled week at Birtley Community Pool. From inflatable sessions and slide fun to community updates and exciting fundraising efforts, there’s plenty happening at the pool this month. As always, thank you for your continued support! Every visit, donation, and volunteer hour helps keep our community pool thriving.

 

Download Full May 2026 Newsletter

 

Meet the Team

Ian – Volunteer Lifeguard

We’re incredibly appreciative of Ian’s support as a volunteer lifeguard. He’s always a lot of fun to have around, and our volunteers play such an important role in helping the pool operate successfully.

Paul & Chris -Practical Task Volunteers

Paul and Chris do a huge amount of work around the facility, helping complete practical jobs and maintenance tasks throughout the building.

Ami – Volunteer To Lifeguard

Ami started with us as a volunteer before completing her NPLQ qualification on one of the courses we ran. She has since joined our staff team as a Leisure Attendant and continues to be a fantastic member of the pool team.

Armela – Leisure Attendant

Our Leisure Attendants rotate between lifeguarding, cleaning, and front desk duties. This means they are always ready to support customers, maintain safety in and around the pool, and ensure the facility stays clean and well-presented.

 

Become a Trustee

We’re looking for new Trustees to join the charity board — especially individuals with experience in community engagement, volunteer management and / or marketing. If you’re passionate about community projects and want to help shape the future of Birtley Community Pool, we’d love to hear from you!

 

Volunteers Needed

Whether you have a few spare hours or can commit to a couple of hours a week, your support will help us continue providing excellent services to the community.

We are currently recruiting for the following volunteer roles:

  • Practical Tasks Volunteers
  • Administration & Reception Volunteers
  • Fundraising & Income Generation Volunteers

If you’d like to get involved, please email us at info@birtleycommunitypool.org.uk

Your time and effort will be invaluable in supporting the pool’s success!

 

Funding Secured For Our New AquaSocial Session

We have just been awarded £9,000 funding from the Mayors Opportunity Fund at Community Foundation North East to enable us to provide a new low-cost session on Monday mornings called AquaSocial for older people. Although the session is open to all, people aged 65 and over will receive a discounted place as part of the funding offer. This will involve guided gentle exercises in our 1m deep improver pool, followed by socialising in our spectator area with a free hot drink and biscuit. We will also provide transport for older people in our local community who cannot get to the pool by themselves and support from a dedicated Lead Leisure Attendant throughout their visit. More details will be provided soon about this new initiative.

We also received the following message from North East Mayor Kim McGuiness about the AquaSocial funding: “I’m delighted to be supporting the vital work of The Birtley Community Aquatic Centre. This investment recognises the vital role that organisations like yours play in supporting older residents to live well, remain independent, and stay connected to their communities. Your work makes a meaningful difference to people’s day-to-day lives, and I am pleased to be able to support you to build on this impact.”

 

Solar Panels Funding

We’re delighted to share that we have successfully raised £37,000 funding towards our solar panels project from the National Lottery (£20,000) and the Sir James Knott Trust (£17,000). While this is a huge step forward, we are still applying to other local funds for the remaining £13,000 that we need. We have also set up our own GoFundMe page which enables our supporters to make a donation, please don’t forget to add gift aid.

Every donation moves us closer to reducing our energy costs and carbon emissions, making the pool more environmentally sustainable for the future. Our GoFundMe link and QR code can be found at the end of the newsletter if you would like to support our project.

 

Lord Lawson Work Experience

Last month we welcomed Rohan from Lord Lawson School for a week of work experience at the pool.

Rohan got the full experience of working as a Leisure Attendant, with our team showing him the ropes across a variety of duties including:

  • Cleaning and maintaining changing areas
  • Lifeguarding duties
  • Customer service on the front desk

We were delighted to give Rohan an insight into working in the leisure industry. Thank you to Jonah for all his hard work during the week!

 

Volunteer Takes on Four Lake District Swims to Support Birtley Community Pool

Birtley Community Pool volunteer Paul Snaith is taking on an incredible fundraising challenge this summer to support our community-run pool. Paul will swim four Lake District lakes, covering nearly 30 miles in open water, to raise vital funds for the pool.

Paul’s “Four Lakes Challenge” includes:

  • Derwentwater – May (3.5 miles)
  • Coniston – June (5.5 miles)
  • Ullswater – July (7.5 miles)
  • Windermere – September (11.5 miles)

Paul said:

“I’ve been swimming at Birtley Pool since the late 1970s and was the last swimmer out of the water on its final day in 2022. As a volunteer at the new Birtley Community Pool, I wanted to give something back to a place that means so much to me.”

Lewis Herbertson, Senior Operational Manager at Birtley Community Pool, said:

“Paul represents everything that makes Birtley Community Pool special – dedication, community spirit, and a genuine love for the pool. We’re incredibly grateful for his support.”

Support Paul’s Challenge

Every donation will help us continue providing affordable swimming and community programmes for local people. Please support Paul’s challenge and share his fundraising page.

 

Timetable Updates

May Half-Term (25th-31st May)

Download May Half-Term 2026 Timetable

Public Opening Times

  • Monday 7am-2:30pm
  • Tuesday 6:15am-9:30pm
  • Wednesday 6:15am-7pm
  • Thursday 6:15am-9:30pm
  • Friday 6:15am-5pm
  • Saturday 7am-3:45pm
  • Sunday 7am-2:30pm

Lily Pad Sessions (Improver Pool – under 5s)

  • Tue & Thu 1–4:30pm
  • Sat & Sun 9am–1pm

Classes

  • Aquafit: Tue 12pm
  • AquaIntro: Thu 7pm (Improver Pool)

Double Inflatable Sessions + Slide

Monday, Wednesday & Friday

  • 11:30am – 12:30pm
  • 1:30pm – 2:30pm

Saturday

  • 1:30pm – 2:30pm
  • 2:45pm – 3:45pm

Sunday

  • 1:30pm – 2:30pm

Slide Sessions

  • Mon 8:30-11am
  • Tue & Thu 8:30-11:30am & 1-4:30pm
  • Wed 8:30–11am & 3–4:30pm
  • Fri 8:30–11am & 3–4:30pm
  • Sat & Sun 9am–1pm

 

Donations

Help Us Make a Splash!

We’re now fundraising for solar panels, and your support can make a big difference! Donations are gratefully received via our GoFundMe page:

Get in touch with Birtley Community Pool

Address

Birtley Community Pool, Durham Rd, Birtley,
Chester-le-Street, DH3 2PA

May Bank Holiday

May Bank Holiday

 

See the above video showing our 3 DJ Double Inflatable sessions running on Monday 4th May 2026.

 

Click the button below for the full timetable:

May Bank Holiday Timetable

Get in touch with Birtley Community Pool

Address

Birtley Community Pool, Durham Rd, Birtley,
Chester-le-Street, DH3 2PA

April 2026

April 2026

Easter at Birtley Community Pool

Spring has arrived, and we’re excited to welcome you to a fun-filled Easter at the pool! Whether you’re looking to keep the kids active during the holidays or enjoy a relaxing swim, we’ve got something for everyone. Our Easter programme will include inflatable sessions, slide sessions, family-friendly swims, and plenty of opportunities to enjoy the water for general and lane swimming. It’s the perfect way to stay active and spend quality time together over the Easter holidays!

 

Download the full newsletter here:

April 2026 Newsletter

 

Meet The Team

Rebecca Scott – Trustee

Rebecca is a valued member of our trustee board and provides guidance on health and safety. Her input helps ensure that we maintain high standards across the facility, keeping both customers and staff safe.

Mehek Kably – Shadow Trustee

Mehek has recently joined us as a shadow trustee from Newcastle University. She brings fresh ideas and supports our social media and marketing efforts, helping us better connect with the community.

Amelia & Freya – Leisure Attendants

Our team is at the heart of everything we do. From ensuring safety in the water to keeping the building clean and welcoming, every member plays an important role in delivering a positive experience for our community. Our Leisure Attendants rotate between lifeguarding, cleaning, and front desk duties. This means they are always ready to support customers, maintain safety in and around the pool, and ensure the facility stays clean and well-presented.

 

Vacancies

We’re looking for people to join our team! If you’re passionate about the community and want to make a difference, we’d love to hear from you. We are hiring for the following roles:

  • Leisure Attendants (full-time, part-time, weekend, zero hour)
  • Lead Leisure Attendants (full-time)

 

Volunteers Needed

Whether you have a few spare hours or can commit to a couple of hours a week, your support will help us continue providing excellent services to the community.

We are currently recruiting for the following volunteer roles:

  • Practical Tasks Volunteers
  • Administration & Reception Volunteers
  • Fundraising & Income Generation Volunteers

If you’d like to get involved, please email us at info@birtleycommunitypool.org.uk

Your time and effort will be invaluable in supporting the pool’s success!

 

Your Feedback Matters

Thank you to everyone who took the time to complete our recent customer survey, we really appreciate your feedback! We received 81 responses, and we’re pleased to share that our overall satisfaction score was 8.9 out of 10.

Download the full report here:

Annual Customer Survey Report 2026 – Birtley Community Pool

What You’re Loving

We’re proud to see such positive feedback across many areas:

  • Friendly and approachable staff (9.3/10)
  • A welcoming community atmosphere
  • Feeling safe during visits (9.6 / 10)
  • Staff helpfulness and knowledge (9.4 / 10)
  • Accessibility of the pool (9.4 / 10)
  • Overall experience (9.1 / 10)

Thank you, it means a lot to our team to hear this!

Where We Can Improve

Your feedback also highlighted some areas we’re focusing on:

  • Cleanliness of changing rooms and facilities
  • Pool water temperature too cold
  • Timetable variety and session availability
  • Parking Eye and parking space issues

We’re already reviewing these areas and working on improvements.

What Happens Next

Our Trustees and management team are creating an action plan based on your feedback. We’ll keep you updated on changes and improvements over the coming months.

Based on your feedback, we’ve already made, or are working towards, a number of improvements:

  • Ongoing lifeguard and customer service training
  • Continued daily and deep cleaning routines
  • Improvements to inflatable sessions, including:

– A smaller inflatable run for younger children

– More music to improve atmosphere

– Float vests available to purchase

– Reduced queues and smoother session flow

We’ve also applied for funding to support the AquaSocial programme which will improve accessibility to the pool for older people.

Future Funding & Projects

Solar Panels

We have already been successful in one of our funding applications and are waiting to hear from the remaining fund that we have applied for.

  • Up to 120 panels on the pool roof
  • Could reduce electricity consumption by a further 12%

Improved Air Circulation

  • We are about to submit a funding application to fund an investment in destratification fans, which will reduce the cost of heating the air in the pool hall and maintain the temperature.
  • This would reduce our gas consumption by a further 9% and our annual carbon emissions by 28000 kg per year.
  • They will also remove cold spots around the pool hall, as they circulate the warm air evenly throughout the space

Energy & Sustainability Updates

We’ve made significant progress in reducing energy use since reopening:

Gas Usage Reduction (Total: 47.5%)

  • New energy-efficient boilers: 27.5%
  • Improved insulation in plant room: 20%

Electricity Reduction (Total: 48.4%)

  • LED lighting installation: 9%
  • Reduced pump use overnight: 14.3%
  • Reduced UV treatment hours: 13.7%
  • Air handling system off overnight: 13.4%

 

The Hon Sharon Hodgson, Local MP Visited Birtley Community Pool

We were delighted to welcome our local MP, the Hon Sharon Hodgson, to Birtley Community Pool recently for a tour of our facilities. During the visit, Sharon had the chance to meet our team, see our activities in action, and hear more about the work we are doing to support health and wellbeing in the community.

She was particularly impressed by the dedication of our staff and volunteers, as well as the range of activities available for all ages, from swimming lessons and family fun sessions to fitness and social activities.

It was a great opportunity to showcase the positive impact the pool has on the local residents, and we look forward to continuing our work to keep the community active, water confident and connected.

 

Timetable Updates

Easter Weekend (3rd – 6th April)

We’ll be running a special Easter timetable across the bank holiday weekend:

Opening times:

  • Good Friday: Open 8:00am – 2:30pm
  • Saturday 4th April: Open 7:00am – 3:45pm
  • Easter Sunday: Closed
  • Easter Monday: Open 8:00am – 2:30pm

Inflatable (including slide) times

  • Good Friday: 1:30-2:30pm
  • Saturday 4th: 1:30-2:30pm & 2:45-3:45pm
  • Easter Monday: 1:30-2:30pm

Slide only sessions

  • Fri 3rd, Sat 4th & Mon 6th: 10am-1pm

AquaSocial session running as normal on Easter Monday.

Closed on Easter Sunday 5th April.

Easter Weekend 3rd-6th April Timetable

 

Easter Week 1 (7th – 12th April)

Slide & Lily Pads (Mini inflatable run in Improver Pool)

  • Tue & Thu: 12–3pm.
  • Sat & Sun: 9am–12:45pm

Double Inflatable (with slide)

  • Wed & Fri: 12:45pm & 2pm
  • Sat: 1:30pm & 2:45pm.
  • Sun: 1:30pm

Slide Only

  • Tue, Thu, Fri: 8:30–10am
  • Wed & Fri: 3:30–5pm

For more information on public swimming and Aquafit classes, check the timetable below!

6th-12th April 2026 Timetable

 

Easter Week 2 (13th-19th April)

Double Inflatable (with slide)

  • Mon, Wed, Fri: 12:15pm & 1:30pm
  • Sat: 1:30pm & 2:45pm.
  • Sun: 1:30pm

Slide & Lily Pads

  • Tue & Thu: 1–4pm
  • Sat & Sun: 9am–12:45pm

Slide Only

  • Mon, Tue, Thu, Fri: 8:30–11:30am
  • Wed: 10–11:30am
  • Mon, Wed, Fri: 3–4:30pm
13th-19th April 2026 Timetable

 

Donate!

Help Us Make a Splash!

We’re still fundraising for exciting new inflatable obstacle course sections, and your support can make a big difference! Donations are gratefully received via our GoFundMe page: gofundme.com/new-obstacle-course-inflatables-for-birtley-community-pool

 

Get in touch with Birtley Community Pool

Address

Birtley Community Pool, Durham Rd, Birtley,
Chester-le-Street, DH3 2PA

February 2026

February 2026

February 2026 Newsletter

 

February News From Birtley Community Pool

As we head into February, we want to thank you for your continued support of Birtley Community Pool. From families enjoying weekend swims to regular lane swimmers, class attendees, volunteers, and supporters, you are the heart of our pool. Here’s what’s coming up this month, including half-term fun, ways to share your feedback, and a behind-the-scenes update from our Christmas closure.

 

February Half-Term

Running from Monday 23rd February to Sunday 1st March

February Half-Term Timetable

New Inflatable Run

What’s new?

  • A smaller inflatable run, perfect for younger children
  • Still a fun challenge for older kids to test their balance
  • Running alongside our current inflatable means shorter queues and more variety
  • A more confidence-building option for children who may find larger inflatables daunting

Inflatable & Slide Sessions:

  • Mon, Wed & Fri 12:30-1:30pm & 1:45-2:45pm
  • Tue & Thu 1:45-2:45pm & 3-4pm
  • Sat 1:15-2:15pm & 2:30-3:30pm
  • Sun 1:15-2:15pm

Slide Sessions:

  • Mon-Wed & Fri 10-11:45am
  • Thu 10am-1pm
  • Sat & Sun 10am-12:30pm

Public Swimming

General public and lane swimming is available during February half-term during the following times:

  • Mon 6:15-11:45am & 3:30-9:30pm
  • Tue 6:15am-12:45pm & 4:45-9:30pm
  • Wed 6:15-11:45am & 3:30-7pm
  • Thu 6:15am-1pm & 4:45-9:30pm
  • Fri 6:15-11:45am
  • Sat & Sun 7am-12:30pm

Aqua Classes

All Aqua classes will run as normal during the February Half-Term:

  • AquaSocial Mon 10:30am
  • AquaFit Tuesday 12pm
  • Aquafit Tuesday 7:15pm
  • Aquafit Wednesday 9:15am
  • AquaIntro Thursday 7pm

 

Meet The Team

Trustee – Dean Cox

Dean supports us with a variety of practical tasks around the facilities. With his background of working at the pool and a long-standing connection to Birtley, his experience and local knowledge are greatly valued.

Trustee – Anne Atkinson

Anne joined the board last year as Assistant Treasurer. She brings great financial management experience and enthusiasm to the role, and we’re delighted to have her as part of the board.

Leisure Attendant – Thomas

You can usually spot Thomas around the centre with a spray bottle or mop in hand, he’s one of our super cleaners keeping the pool spotless for you all. He’s a dedicated hard worker that we’re so pleased to have as part of our team!

Leisure Attendant – Charlie

Charlie is another one of our dedicated lifeguards. You may have caught one of our DJ inflatable sessions where DJ Charlie was spinning some decks and bringing a whole new layer of fun to inflatable sessions.

 

Become a Trustee

We’re looking for new Trustees to join the charity board — especially individuals with experience in community engagement, volunteer management and / or marketing. If you’re passionate about community projects and want to help shape the future of Birtley Community Pool, we’d love to hear from you!

Email: info@birtleycommunitypool.org.uk

 

Volunteers Needed

Whether you have a few spare hours or can commit to a regular schedule, your support will help us continue providing excellent services to the community.

We are currently recruiting for the following volunteer roles:

  • Practical Tasks Volunteers
  • Administration & Reception Volunteers
  • Fundraising & Income Generation Volunteers

If you’d like to get involved, please email us at info@birtleycommunitypool.org.uk

Your time and effort will be invaluable in supporting the pool’s success!

 

Have Your Say

Annual Customer Survey

Our annual customer survey is now open and we’d love to hear your thoughts on what’s working well and where we can improve. Your feedback really matters to us and helps shape the future of our pool. It will also help us with the funding applications we make for future improvements.

Please take a few minutes to complete the survey, every response makes a difference. Follow this link to complete the survey!

We’ve already reduced our gas and electric usage by 50% due to the new boilers, LED lighting, insulating the pipework and reducing electricity usage.

We are also applying to funders to install solar panels on the flat part of the roof.

Share Your Story

Would you be happy to share how the pool has positively affected you or your family? We’re looking for customers to give case studies to help us showcase the positive impact of the pool within the community.

If you’d like to take part, please speak to a member of the team or email us, we’d love to hear from you.

 

Pool Updates

Christmas Closure – What We’ve Been Up To

During our Christmas closure, the team worked hard behind the scenes to ensure the pool was clean, and ready for 2026!

We focused on:

  • Deep cleaning across the building
  • Essential maintenance work
  • Staff training and development

RLSS NPLQ Lifeguard Course

Interested in becoming a lifeguard or refreshing your qualification?

We’re running a 5-day Lifeguard Course.

Dates: 23rd-27th February

Price: £280

This is a great opportunity for adults of all ages who want to develop a useful life skill or explore new career opportunities like volunteering with us. This qualification also grants UCAS points.

To register your interest email

 

Pool Rules & Etiquette

Lane Etiquette

Choose a lane that matches your speed.

  • Take care when entering an occupied lane — Sit at the side and hang your legs in the water to signal your intention to join, and wait for swimmers to complete two laps before starting to swim.
  • Split the lane for two swimmers; circle swim when there are three or more.
  • Rest in the corner of the lane so others can turn easily.
  • Avoid wide strokes like butterfly when lanes are busy.
  • Equipment (e.g. fins & hand paddles) can only be used if safely and in consideration of others

Pool Rules

To help keep everyone safe and happy, please remember:

  • Shower before swimming – it helps keep our water sparkling clean.
  • Skip the swim if you feel unwell or have an open wound.
  • Babies must wear swim nappies at all times.
  • Be respectful to our coaches, lifeguards, and fellow swimmers.
  • Avoid swimming on a full or empty stomach.
  • Walk, don’t run! The poolside can be slippery.
  • No mobile phones or photography – for everyone’s privacy and safety, please do not use phones or take photos/videos in the changing areas, poolside, or around the pool. This rule helps protect and safeguard all our swimmers, especially children.

Get in touch with Birtley Community Pool

Address

Birtley Community Pool, Durham Rd, Birtley,
Chester-le-Street, DH3 2PA

Adult to Child Ratios

Adult to Child Ratios

Update to Adult to Child Ratios

After feedback, we have reviewed the supervision requirements for our sessions and have decided to introduce updated adult to child ratios to improve safety and session management.

 

The new adult to child supervision ratios are as follows:

  • 1 Adult to 1 Infant (ages 0–3)
  • 1 Adult to 2 Children (ages 4–7)

 

Children 8+ who can swim 25 metres do not need supervision. For children 8+ who struggle to swim 25 metres, we would recommend adult supervision.

These changes are being introduced to ensure younger children receive appropriate supervision and to help maintain a safe environment for all participants.

To give families adequate notice, the new ratios will take effect from Monday 16th February.

We understand that this may require some adjustment and we thank you for your cooperation. Our priority is, and always will be, the safety and enjoyment of everyone using our facilities.

For more information you can ask at reception or view the Swim England guidelines here –  Swim England Guidelines

Get in touch with Birtley Community Pool

Address

Birtley Community Pool, Durham Rd, Birtley,
Chester-le-Street, DH3 2PA