January 2026

January 2026

Happy New Year from the Birtley Community Pool Trustees

As we dive into a brand-new year, we want to thank every swimmer, supporter, volunteer, and member of staff who helped make 2025 such a success. Your continued support means everything to our community pool, and we’re excited for what’s ahead.

We’ve welcomed your feedback and made some updates on the timetable for you to explore. Here’s what’s coming up this January!

 

Download the full newsletter below:

January 2026 Newsletter

 

Meet The Team

Trustee – Graham Fuery

You may have spotted Graham around the building, often with tools in hand! With years of experience in pool management and caretaking, his knowledge and dedication help us keep the pool operating smoothly behind the scenes.

Trustee – Sue Alexander

A recent addition to our trustee board, Sue is deeply committed to both the pool and the wider community. Before becoming a trustee, she supported us as the minutes secretary, and she continues to bring organisation, care, and enthusiasm to everything she does.

Leisure Attendant / Acting Lead Leisure Attendant – Zoe

Zoe is a dedicated and hardworking member of the team who frequently steps up as a Lead. She has taken the responsibility in her stride and does an excellent job supporting colleagues and customers alike.

Leisure Attendant / Acting Lead Leisure Attendant – Jake

Jake has been a great support to the team, regularly stepping up as Lead when needed. He approaches the responsibility with a positive attitude, helping to keep poolside running safely and efficiently.

 

Become a Trustee

We’re looking for new Trustees to join the charity board — especially individuals with experience in community engagement, volunteer management and / or marketing. If you’re passionate about community projects and want to help shape the future of Birtley Community Pool, we’d love to hear from you!

Email: info@birtleycommunitypool.org.uk

 

Volunteers Needed

Whether you have a few spare hours or can commit to a regular schedule, your support will help us continue providing excellent services to the community.

We are currently recruiting for the following volunteer roles:

  • Practical Tasks Volunteers
  • Administration & Reception Volunteers
  • Fundraising & Income Generation Volunteers

If you’d like to get involved, please email us at info@birtleycommunitypool.org.uk

Your time and effort will be invaluable in supporting the pool’s success!

 

Customer Feedback

Member Statement 1

“I have attended the Birtley Baths since they opened in 1972. Thank goodness they have now opened as the Birtley Community Pool.

As an 86 year old I still manage 20 lengths of the pool, albeit with a new style all of my own. Before leaving the pool I enjoy total relaxation floating vertically in the deep end, enjoying the sounds of excitement and mischief coming from the adjacent kid’s pool.

My old GP always made a point of saying to his older patients, that regular visits to the baths, if possible, was the best medicine available in Birtley. I now know very much what he meant and totally agree.”

 

Our Google Reviews ⭐⭐⭐⭐⭐

Since reopening as Birtley Community Pool in September 2024, we’ve been blown away by your support online.

  • 49 Google reviews (Sept 2024 – Dec 2025)
  • 46 x 5-star reviews
  • 3 x 4-star reviews
  • Average rating: 4.94 out of 5

Your reviews help more people discover the pool and support our future funding and sustainability. Thank you for taking the time to leave such positive feedback.

 

Member Statement 2

“I used to attend the Birtley Pool when it was run by the Council and when I took on my membership I paid a certain fee which I cannot remember what it was but when I reached the age of 60 the fee went down to £19 per month, when Birtley Pool closed I drove from Birtley to Blaydon which was not a short distance, then the crunch came when Birtley Community Pool was about to open I had to make a decision did I stay with Blaydon baths at a cheaper rate or move back to Birtley to support the Community. My heart was telling me I needed to Support Birtley and signed up for the monthly membership and have been coming ever since.

It is a pleasure to attend I love the friendliness of all the staff, they are aways willing to help me as I it seems a strange remark to make but I do not swim I come to exercise in the pool and need the assistance of dumbbells and a woggle which the staff get for me often before I ask now.

I don’t have the best of health both mentally and physically and find coming to be pool a tremendous benefit in every way possible. A chat at reception either on my way in or on my way out. When I spoke to Lewis (Senior Operations Manager) once he thanked me for staying at the Community Pool

I thought that was a lovely thing to say. These staff may be the only ones some people see at the pool in a day and I hope like me they appreciate and feel the benefit of such a caring and friendly team of staff.”

 

Timetable Updates

Download the full timetable below:

Jan-Feb 2026 Timetable

Gentle Swimming Options

If you prefer a calmer, more relaxed swim, we offer a range of gentle swimming sessions:

  • AquaIntro Thursdays 7pm & AquaSocial Mondays 10:30am
  • Improver pool open from 6:15am till 1pm weekdays
  • Quieter times to swim are 9:30am to 12:30pm on weekdays

More Weekend Swimming Available

Good news! We’ve heard your feedback and added more public swimming on Saturday mornings, giving you extra flexibility to enjoy the pool.

Check the January timetable to see the additional availability.

Family Photography Sessions

We’ll soon be offering family photography sessions at the pool once a month. It’s a great way to capture special family memories! More details, dates, and booking information coming soon – keep an eye on our website and social media.

New Aquafit Class

  • When: Tuesdays at 7:15pm
  • Where: Improver Pool
  • Instructor: Jamie Colligan

This class is ideal for those looking to improve fitness in a fun, low-impact way!

 

Parking Update

Statement from Local Councillor Joe Sowerby

“It has been brought to the attention of local councillors that some users of Birtley Community Pool have been parking on the surrounding streets. We understand that this is an issue for residents, however the pool has provided sufficient parking options for pool users, but some are personally choosing to ignore this advice and causing issues for residents. Whilst infuriating there is little to be done except remind users not to park in residential areas, where possible we will try and come up with solutions if the issue keeps happening.”

— Cllr Joe Sowerby, Birtley and Barley Mow for Gateshead Council

Customer Reminder

To help maintain a positive relationship with our neighbours, please:

  • Use our car park or alternative nearby public car parks, such as the large parking area near Morrisons during busy times (Mon to Fri 3–7pm).
  • Do not park in the residential streets by the pool.
  • Park within designated bays in the pool car park, please do not take up two spaces.
  • Thank you for helping us keep our community respectful and welcoming!

 

Donations

Help Us Make a Splash!

We’re still fundraising for exciting new inflatable obstacle course sections, and your support can make a big difference! Donations are gratefully received via our GoFundMe page: gofundme.com/new-obstacle-course-inflatables-for-birtley-community-pool

 

Get in touch with Birtley Community Pool

Address

Birtley Community Pool, Durham Rd, Birtley,
Chester-le-Street, DH3 2PA

December 2025

December 2025

Merry Christmas from Birtley Community Pool!

As we wrap up an incredible year at Birtley Community Pool, we want to wish all our customers, volunteers, and supporters a very Merry Christmas. Your enthusiasm, kindness, and loyalty have helped our community pool continue to grow and thrive.

We hope you enjoy a healthy and relaxing festive season, and we look forward to welcoming you back in the New Year!

 

Christmas Inflatables Sessions

Join us for festive fun!

Inflatable sessions with Christmas music will take place on:

  • 13th December 1:30pm & 2:45pm
  • 14th December 1:30pm & 2:45pm
  • 20th December 1:30pm & 2:45pm
  • 21st December 1:30pm & 2:45pm

A great way for families to celebrate the season with a splash!

 

Christmas Opening Hours

  • 23rd December Timetable: We will be open for half a day only — Please check our website or reception for specific session times.
  • Closed from 23rd December at 1pm
  • Reopening Saturday 3rd January at 7am

 

December 23rd Timetable

23rd December 2025 Half-Day BCP Timetable

 

January 2026 Timetable

January-February 2026 BCP Timetable

 

Meet the Team

Trustee – HR: Tracy is from Birtley and has been swimming at the pool since she was young. Her dad was a founder of Birtley Swimming Club, so the pool has always been an important part of her family. Since retiring in 2020, she’s been keen to support the community by becoming a trustee. With her HR career at BT, she now helps the pool with organisational work and people management.

Trustee – Customers: Jackie supports the pool with her experience in customer services, PR, marketing and volunteering. She provides advice on how we can communicate better with our customers and plays a big part in organising and supporting our volunteers. We’re grateful for the time and skills she brings to the pool.

Lead Leisure Attendant: You may have seen Elise in her new blue shirt, or in our recent promotional video! She’s Birtley born and bred and has been with us for a year, recently promoted to Lead Leisure Attendant after showing real dedication and growth. She works hard, supports the team, and we’re proud to have her as one of the Leads guiding our Leisure Attendants.

Leisure Attendant / Acting Lead Leisure Attendant: Megan works full-time as a Leisure Attendant and often steps up into the Lead Leisure Attendant role. She’s reliable, hard-working, and a dedicated team member. Megan is known for her great attitude, and her love of Oreos! If you’re ever wondering why the vending machine is out of them, she may be the culprit!

 

Parking Update

Statement from Local Councillor Joe Sowerby

“It has been brought to the attention of local councillors that some users of Birtley Community Pool have been parking on the surrounding streets. We understand that this is an issue for residents, however the pool has provided sufficient parking options for pool users, but some are personally choosing to ignore this advice and causing issues for residents. Whilst infuriating there is little to be done except remind users not to park in residential areas, where possible we will try and come up with solutions if the issue keeps happening.”

— Cllr Joe Sowerby, Birtley and Barley Mow for Gateshead Council

Customer Reminder

To help maintain a positive relationship with our neighbours, please:

  • Use our car park or alternative nearby public car parks, such as the large parking area near Morrisons during busy times (Mon to Fri 3–7pm).
  • Do not park in the residential streets by the pool.
  • Park within designated bays in the pool car park, please do not take up two spaces.
  • Thank you for helping us keep our community respectful and welcoming!

 

Facility & Building Updates

Improvement Works During Christmas Closure

During our closure period, you may notice lights on inside the building. This is our staff working onsite to:

  • Refresh facilities
  • Carry out maintenance
  • Improve the pool environment for the New Year

This is also the perfect time to share your feedback!

If there’s something you’d love to see improved, updated, repaired, or added, please let us know (feedback form on our website, QR codes in the building), your input helps shape our community pool.

Renewable Investment Update

We’re committed to reducing our energy consumption and carbon footprint.

We are currently applying for funding to install:

  • Solar energy panels
  • Destratification fans

These improvements will help reduce our running costs and help us become more financially sustainable for the future.

We are pleased to share that we have already secured part of the required funding, and we are optimistic about securing the remaining amount in the coming months.

 

Random Acts of Kindness

Sharing a lovely act of kindness happening around the pool! A generous member of our community has been creating small crochet items for people to find as part of Random Acts of Crochet Kindness.

She’s even made some little crochet fish especially for us, keep an eye out and see if you can spot any of these hidden around the building and near the pool. If you find one, feel free to take a photo and share it in the Random Acts of Crochet Kindness UK Facebook group & help spread the joy.

These colourful creations are sure to brighten your day, so have a look around… you never know where one might appear!

We’re Hiring

Operations Coordinator

We’re looking for a motivated and proactive Operations Coordinator to join our team!

  • Salary: £26,754 per year

(plus early shift payments)

  • Hours: Full-time, 37.5 hours
  • Role: Supporting operations, customer experience, leading staff, and day-to-day facility management.

Email completed applications to: info@birtleycommunitypool.org.uk

 

Volunteers Needed

Whether you have a few spare hours or can commit to a regular schedule, your support will help us continue providing excellent services to the community.

We are currently recruiting for the following volunteer roles:

  • Practical Tasks Volunteers
  • Administration & Reception Volunteers
  • Fundraising & Income Generation Volunteers

If you’d like to get involved, please email us at info@birtleycommunitypool.org.uk

Your time and effort will be invaluable in supporting the pool’s success!

 

Donations

Help Us Make a Splash! 💦

We’re still fundraising for exciting new inflatable obstacle course sections, and your support can make a big difference! Donations are gratefully received via our GoFundMe page: gofundme.com/new-obstacle-course-inflatables-for-birtley-community-pool

Get in touch with Birtley Community Pool

Address

Birtley Community Pool, Durham Rd, Birtley,
Chester-le-Street, DH3 2PA

We’re Hiring – Operations Coordinator

We’re Hiring – Operations Coordinator

Operations Coordinator – Birtley, Chester-Le-Street

Employer: Birtley Community Pool
Location: DH3 2PA, Chester-le-Street
Salary: £26,754 per annum (NJC Scale 4)
Contract: Full-Time, 37.5 hours per week
Closing Date: Monday 8 December 2025 at 12pm

About Us

Birtley Community Pool is a charity-run aquatic centre passionately committed to providing a welcoming, safe and high-quality environment for swimmers of all ages and abilities. Since reopening in September 2024 following major investment—including new boilers, upgraded pool equipment, a refurbished slide, new inflatable obstacle course, LED lighting and improved security—we’ve seen steady growth in visitors and consistently strong customer feedback (average Google rating: 4.3).
We are now financially stable, thriving, and building an exciting future for our community.

About the Role

We are seeking an enthusiastic, proactive Operations Coordinator to join our growing team. You will help ensure the smooth daily running of the centre, promote excellent customer service, maintain high health and safety standards, and support our staff and volunteers. You will report directly to our Senior Operational Manager.

Key Responsibilities

  • Supervise and coordinate leisure attendants, volunteers, and contractors
  • Assist with pool plant operation and maintenance
  • Conduct regular water quality tests
  • Complete opening and closing procedures (early and late shifts)
  • Act as designated fire warden and safeguarding officer while on shift
  • Deliver excellent customer service and resolve issues promptly
  • Conduct staff training sessions and maintain training records
  • Manage health & safety compliance and risk assessments
  • Oversee daily financial tasks, including end-of-day till reconciliation and memberships

 

What We’re Looking For

Essential:

  • Minimum one year of staff supervision experience
  • Minimum one year of building/facilities maintenance experience
  • GCSE Maths & English (A–C or equivalent)
  • Good IT skills and ability to follow procedures
  • Customer-focused with strong issue-resolution skills
  • Excellent communication, organisation and problem-solving
  • Flexible availability (early mornings, late evenings, weekends)

Desirable:

  • RLSS National Pool Lifeguard Qualification (NPLQ)
  • Pool Plant Operator Certificate (or willingness to obtain)
  • IOSH or equivalent health & safety qualification
  • First Aid at Work
  • Safeguarding training
  • Valid UK driving licence and access to a vehicle

Benefits

  • Competitive salary plus early-shift enhancements
  • Ongoing training and professional development
  • Supportive and friendly team environment
  • The opportunity to make a meaningful difference in the local community

Working Hours

37.5 hours per week across five days (Monday–Sunday). Shifts include early starts (05:00 on Fridays / 05:45 Monday–Thursday), late finishes (up to 22:00), and some weekend shifts (from 06:30).
Your shift pattern will be agreed with the Senior Operational Manager, and we will try to consider your preferences.

How to Apply

Please download the application form below and email the completed form to: info @birtleycommunitypool.org.uk

Download Application Form

Applications will be reviewed on a rolling basis, and suitable candidates will be invited for interview promptly.

Closing Date: Monday 8 December 2025 at 12pm.

October/November 2025

October/November 2025

November 2025 Newsletter

Issue 20

Download October/November 2025 Newsletter PDF

 

Half Term & Halloween Fun!

Get ready for a spook-tacular October half term at Birtley Community Pool! 🎃👻

We’ll be hosting inflatable and slide sessions— perfect for families looking to make a splash this autumn.

Keep an eye on our website and Facebook page or see the timetable below for full event times — you won’t want to miss it!

 

 

Meet the Team

Senior Operations Manager – Lewis Herbertson

Manages the pool, easily spotted in a blue shirt. Lewis oversees the entire facility, ensuring everything runs smoothly day to day.

Business Support Manager – Amber Barry

Handles all things administrative, communications, and social media. Look for her in a navy shirt—she keeps the behind-the-scenes work flowing smoothly.

Chair of the board – Yvonne Probert

Yvonne grew up swimming at Birtley Pool and has been passionate about its community ever since. With over 20 years’ experience in the voluntary sector, she brings leadership, dedication, and a love of swimming to her role as Chair.

Treasurer – Matthew Grant

A competitive swimmer and experienced accountant, Matthew played a key role in bringing the pool back to life. His work on business planning and fundraising helped secure the funding needed to reopen and his priority now is to ensure the pool is financially sustainable for the future.

 

Become a Trustee

We’re looking for new Trustees to join our board — especially individuals with experience in marketing or volunteer management. If you’re passionate about community projects and want to help shape the future of Birtley Community Pool, we’d love to hear from you!

Email: info@birtleycommunitypool.org.uk

 

Volunteers Needed

Whether you have a few spare hours or can commit to a regular schedule, your support will help us continue providing excellent services to the community.

We are currently recruiting for the following volunteer roles:

  • Practical Tasks Volunteers
  • Administration & Reception Volunteers
  • Fundraising & Income Generation Volunteers

If you’d like to get involved, please email us at info@birtleycommunitypool.org.uk

Your time and effort will be invaluable in supporting the pool’s success!

 

Pool Rules & Etiquette

Lane Etiquette

  • Choose a lane that matches your speed.
  • Take care when entering an occupied lane — Sit at the side and hang your legs in the water to signal your intention to join, and wait for swimmers to complete two laps before starting to swim.
  • Split the lane for two swimmers; circle swim when there are three or more.
  • Rest in the corner of the lane so others can turn easily.
  • Avoid wide strokes like butterfly when lanes are busy.
  • Use equipment (e.g. training floats) safely and be considerate of others.

Pool Rules

To help keep everyone safe and happy, please remember:

  • Shower before swimming – it helps keep our water sparkling clean.
  • Skip the swim if you feel unwell or have an open wound.
  • Babies must wear swim nappies at all times.
  • Be respectful to our coaches, lifeguards, and fellow swimmers.
  • Avoid swimming on a full or empty stomach.
  • Walk, don’t run! The poolside can be slippery.
  • No mobile phones or photography – for everyone’s privacy and safety, please do not use phones or take photos/videos in the changing areas, poolside, or around the pool. This rule helps protect and safeguard all our swimmers, especially children.

 

Timetable Updates

October Half-Term

  • Mon to Sun – 10-11:30am
  • Tue, Wed & Fri 2:30-4pm

Inflatable & Slide Sessions

  • Mon, Thu, Sat & Sun –

1:30-2:30pm & 2:45-3:45pm

Aqua Classes

  • Aquafit Tue 12pm
  • Aquafit Wed 9:15am
  • AquaIntro Thu at 7pm

Lane & General Swimming

  • Mon to Fri – 6:15am-9:30pm
  • Sat & Sun – 7am-1pm

 

November/December Timetable Updates

November/December 2025

Aqua Classes

  • AquaSocial Mon 10:30-11:30am Gentle exercise with complementary tea/coffee
  • AquafitTue 5:15pm class suspended

Slide Sessions

  • Mon, Wed & Fri 11:30am-12:45pm
  • Tue evening session suspended

Lane Swimming

  • Mon 2:45-6pm – Medium & Fast
  • Mon to Thu 1-8pm – Medium & Fast
  • Sat 7am-1pm – Medium & Fast
  • Sun 9am-1pm – Medium & Fast

Improver pool

  • Now open during all public swimming times

 

Donations

Help Us Make a Splash!

We’re still fundraising for exciting new inflatable obstacle course sections, and your support can make a big difference! Donations are gratefully received via our GoFundMe page:

Get in touch with Birtley Community Pool

Address

Birtley Community Pool, Durham Rd, Birtley,
Chester-le-Street, DH3 2PA

1-Year Open!

1-Year Open!

It is one year since Birtley Community Pool opened its doors to our community!

When the council closed the pool in 2023, a dedicated group of local volunteers came together to fight for its future. Thanks to incredible fundraising, crowdfunding, and community spirit, we registered as a charity, gathered community support, refurbished the pool and reopened in mid-September 2024 as a community-run, not-for-profit facility.

Just weeks later, on October 3rd 2024, we were honoured to be officially opened by His Royal Highness Prince William himself.

Over the past year, the pool has been filled with the laughter of children learning to swim, families making memories, and individuals of all ages improving their health, wellbeing and confidence in the water. None of this would be possible without YOU – our customers, members, supporters, funders, volunteers and staff – everyone in our community!

Check out the video below to hear why swimming is such an important life skill, and how together, we’re making a real difference.

Here’s to many more years of swimming, learning, and community activities at Birtley.

 

1 Year Open

Get in touch with Birtley Community Pool

Address

Birtley Community Pool, Durham Rd, Birtley,
Chester-le-Street, DH3 2PA

September 2025

September 2025

September 2025 Newsletter

Issue 19

 

A New Term at Birtley Community Pool

We’re ready to dive into the new school term with a fresh timetable, new sessions, and exciting changes for our community.

Whether you’re returning after the summer holidays or joining us for the first time, September is the perfect time to get back into the swim of things.

 

Price Increases – From 8th September

To enable the pool to be financially sustainable going forward, we’ll be making a small price increase of around 10% from 8th September.

  • Current Direct debit members will see these new prices apply from 1st October.
  • Swimwear and vending machine products will also see an increase (10% on average).

For more information on why we have increased prices, please visit the News & Updates section on our website.

Thank you for your understanding and continued support in keeping Birtley Community Pool thriving for our community.

  • Adult swim – £5.50
  • Junior swim – £3.30
  • Under 3s – £1.00
  • Discounted swim (Mon–Fri 12–4pm) – £4.00
  • Adult inflatable – £5.50
  • Junior inflatable – £5.00
  • Member inflatable – £4.50
  • Family swim (2 adults + 2 children) – £15.50
  • Family swim (2 adults + 1 child) – £13.00
  • Family swim (1 adult + 2 children) – £10.00
  • Aquafit – £7.50
  • Member Aquafit – £5.00
  • Block of ten Aquafit – £68.00
  • Member block of ten Aquafit – £58.00
  • Pool parties – £275.00
  • Lane hire (per hour) – £14.30
  • Small/improver pool hire – £52.00
  • Adult – £30.00
  • Junior – £22.00
  • 2 adults & 1 child – £60.00
  • 2 adults & 2 children – £93.00

Memberships

  • 1 adult & 1 child – £44.00
  • 1 adult & 2 children – £66.00
  • 2 adults & 3 children – £115.00
  • 2 adults & 4 children – £137.00

 

Volunteers Needed

Whether you have a few spare hours or can commit to a regular schedule, your support will help us continue providing excellent services to the community.

We are currently recruiting for the following volunteer roles:

  • Practical Tasks Volunteers
  • Administration & Reception Volunteers (12:30-2:30pm weekdays, and 1-4pm on weekends)
  • Fundraising & Income Generation Volunteers

If you’d like to get involved, please email us at info@birtleycommunitypool.org.uk

Your time and effort will be invaluable in supporting the pool’s success!

 

We’re Hiring

  • Lead Leisure Attendants

For more information visit our website and go to Join Us > Apply.

Interested? Get in touch: info@birtleycommunitypool.org.uk

 

What’s On This Term

Inflatable sessions every Saturday & Sunday:

  • First session 1:30pm-2:30pm
  • Second session 2:45pm – 3:45pm

Slide sessions every Monday, Wednesday & Friday:

  • 11:00am to 12:30pm

Aquafit

  • NEW Tuesdays 5:15pm
  • Wednesdays 9:15am & 6:15pm
  • Thursdays AquaIntro at 7pm

Lessons Returning: Swim City lessons will be returning from Monday 8th September!

There are plenty of opportunities for general and lane swimming everyday this term – remember to check the timetable before you come!

Sept/Oct 2025 timetable

 

Donations

Help Us Make a Splash! 💦

We’re still fundraising for exciting new inflatable obstacle course sections, and your support can make a big difference! Donations are gratefully received via our GoFundMe page: gofundme.com/new-obstacle-course-inflatables-for-birtley-community-pool

View our Charity Commission Annual Report on our News & Updates page: www.birtleycommunitypool.org.uk/trustees-annual-report-charity-accounts