Please enter your registration number on the tablets in reception whenever you are at the pool  

  • Select “visitor – 4 hours” 
  • Select “agree and proceed” 
  • Enter your vehicle registration number and select “next” 
  • Check that you have entered your registration number correctly 
  • Select “confirm” if your registration number is correct or “back” if you need to correct it 
  • The screen then says “Thank you your vehicle has been registered” 

 

Please remember the following when you enter your registration number at the pool: 

  • Check you have entered your registration number correctly, it is easy to miss a letter or a digit or to get some of them the wrong way round 
  • Also make sure you use numbers rather than letters (e.g. Zero for a number not the letter O). 
  • Make sure you see the “Thank you your vehicle number is registered” before you finish using the tablet. 
  • If you are unsure whether you have got it right, please do it again 
  • If you have changed your car, or are coming in a different vehicle to normal, such as a courtesy car, please remember to enter the correct registration number 
  • If you forget to enter your registration number when you arrive at the pool you can do this any time before you leave the pool. 

If you receive a parking fine notice, please contact the pool reception in person, by phone on 0191 4329444 or by email to info@birtleycommunitypool.org.uk.  Please give us your name, your contact details, the date and times shown on your parking fine letter time and the registration number of the vehicle in the photo on the letter. 

We will help you to get the parking fine reduced to £20.00 and in some cases we may be able to help you get the fine cancelled, such as where a simple error has been made like miskeying your registration number.